Expert Solutions for
High-Stakes Situations.
At Barnes Crisis Communications, every engagement is urgent and every conversation confidential. We provide trusted, strategic counsel when reputations, organizations, and leadership are under pressure.
Crisis Communications & Rapid Response
When the spotlight hits, we control the narrative. We deliver precise messaging, real-time media management, and targeted stakeholder engagement to ensure clarity and confidence under scrutiny.
Litigation Support & Regulatory Communications
We work seamlessly with legal teams to safeguard your position outside the courtroom—during lawsuits, investigations, and periods of regulatory scrutiny.
Reputation Management & Recovery
We defend reputations and rebuild trust following public crises, executive transitions, or brand disruptions—restoring confidence through authenticity and disciplined communication.
Executive Advisory & Leadership Positioning
Strategic, discreet counsel for CEOs, board members, and senior leaders navigating public challenges or major transitions. We help leaders communicate with authority, empathy, and foresight.
Narrative Development & Message Architecture
We define and refine your story. Through clear messaging frameworks and disciplined narrative structure, we help audiences understand your position, your integrity, and your purpose.
“When our season and reputation were in crisis, Susan Barnes helped us rebuild community trust, navigate complex permitting challenges, and find a new location to keep our season alive."
Brad Surosky, Executive Director, Transcendence Theatre Company
The Power of Strategy in Crisis
In the heat of crisis, energy bursts from every corner. Meetings multiply. Decisions accelerate. Emotions rise. But without direction, that energy loops back on itself—urgent but unfocused, loud but unclear.
Barnes Crisis Communications brings a straight line through the chaos. Our strategy channels turbulence into trajectory—transforming reactive motion into forward momentum.
When every voice calls for action, our strategic direction defines:
- Where we’re headed
- Why each step matters
- What success looks like when the dust settles
Crisis energy is noisy. Strategy brings calm and focus. Because in moments that spiral, the shortest distance to stability isn’t more motion—it’s intentional direction guided by experienced, strategic communicators.
